Historic First Street Banking branch building in Bedford, MA

About Us

87 Years of Putting People First

Founded in Bedford in 1937, First Street Banking has grown alongside the families and businesses of our community — and we plan to keep it that way.

Our Story

First Street Banking opened its doors on a cold January morning in 1937, when a group of Bedford neighbors decided their community deserved a bank that answered to them — not to distant shareholders. Nearly nine decades later, that founding conviction still shapes every decision we make.

1937

Founded by a group of Bedford residents on Great Road with a single branch and a commitment to the community.

1955

Expanded mortgage lending to help returning veterans and young families purchase their first homes.

1978

Launched small business lending, fueling a generation of local entrepreneurs across Middlesex County.

1999

Introduced online banking — one of the first community banks in Massachusetts to do so.

2015

Opened our expanded Great Road Village Branch, designed to serve the next generation of customers.

2024

Surpassed 12,400 active households, remaining proudly independent and community-owned.

What We Stand For

Four principles have guided us since 1937.

Community First

Every loan we make, every account we open, and every decision we take is measured against one question: is this good for Bedford and the people who call it home?

Honest Advice

We tell you what you need to hear, not what you want to hear. Our bankers are neighbors, not salespeople.

Long-Term Thinking

We are not chasing quarterly targets. We are building relationships that last generations.

Local Accountability

Our leadership lives here, shops here, and sends their kids to school here. We are accountable to this community in a way no national bank can be.

First Street Banking team volunteering in the Bedford community

Rooted in Bedford

Over the past decade, First Street Banking has contributed more than $2.4 million to local schools, food pantries, youth sports leagues, and civic organizations. Our employees volunteer thousands of hours each year — not because we ask them to, but because this is where they live.

$2.4M+
Donated to local causes
3,200+
Volunteer hours annually
60+
Local nonprofits supported

Leadership Team

The people who keep First Street Banking true to its mission.

Robert Callahan

Robert Callahan

President & Chief Executive Officer

A Bedford native and 30-year banking veteran, Robert has led First Street Banking since 2008. He serves on the boards of the Bedford Community Foundation and Middlesex Chamber of Commerce.

Sandra Okonkwo

Sandra Okonkwo

Chief Financial Officer

Sandra joined First Street Banking in 2012 after a decade at regional institutions. She oversees financial strategy, compliance, and risk management.

James Whitfield

James Whitfield

Chief Operating Officer

James manages day-to-day branch operations and technology. He has been with the bank for 18 years and is passionate about making banking simple and accessible.

Maria Delgado

Maria Delgado

Director of Lending

Maria leads our personal and commercial lending teams. She has helped more than 2,000 families and businesses secure financing over her 14-year tenure.

Come Meet Your Bankers

Stop by our Bedford branch — we would love to get to know you.